The success of your daily interactions with others, whether during formal meetings or encounters at the water cooler, can make or break your success in the workplace. Having interpersonal skills…

Leaders often have to make decisions without complete information, and those decisions are expected to be not only right but also timely. This book introduces to and helps in using…

Mentoring is an intentional, developmental relationshiop in which a more experienced, more knowledgeable person nurtures the professional and personal life of a less experienced, less knowledgeable person. Both mentors and…

Information on your performance from co-workers and colleagues is essential if you are to develop new managerial skills and hone current ones. This guidebook provides a method of ensuring that…

The ongoing state of many organizations is one of change. People who experience major change tend to exhibit one of four patterns of response: entrenched, overwhelmed, poser, or learner. As…

Shows you how to prepare yourself, your colleagues and your work environment to make the most of a formal development program.

There are many things that politics is not. Politics is not good or bad; it’s neutral and natural. Politics is not a zero-sum game; politically savvy individuals can use their…

Useful for managers working in a global environment, this book helps them to be able to communicate effectively across cultural differences, understand how to negotiate complex social situations, and being…