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Add to list Added to list Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services
Brian M. Stecher,Frank Camm,Cheryl L. Damberg,Laura S. Hamilton,Kathleen J. Mullen
Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBAS effectiveness at…
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