Gain essential skills for career development with practical advice on how to manage performance, deal with difficult people and inspire a successful team.

Today's leading marketing text on creating and capturing customer value. Marketing: An Introduction, 9th edition shows students how to create vibrant, interactive communities of consumers who make products and brands…

One of the United States’ musical greats, the influence of trumpeter Louis Satchmo Armstrong extended well beyond the world of jazz. This encyclopedia presents alphabetic short entries discussing such topics…

In hell, all souls believe they don’t belong there. To sweeten their torment, Satan offers the damned the illusion of escape. Job, the Ombudsman, has the bitter job of trying…

Design and implement innovative performance management strategies to improve talent management, employee engagement and business results.

Gain a complete understanding of the theory and practice of L&D for students and practitioners alike covering the fundamentals of learning and development, new developments, learning cultures and strategic L&D.

Why is evangelism so important? Christ Himself states in Matthew 28:

Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of…

The definitive guide to improving performance through reward and recognition policies and processes by leading human resource management expert Michael Armstrong.