'Human Resource is our most precious asset. Progressive HR enhances human capital. Regressive HR depresses it. HR practitioners are entrusted with heavy responsibility. They must equip themselves with the knowledge and skills so that they could multiply the human capital under their care. This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first.'Lim Swee SayFormer Minister for ManpowerFormer Secretary General, National Trades Union CongressHuman Resource Management in Singapore - The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume E on Employee Conduct and Relations brings readers through the important and sensitive subjects of employee communication and engagement, employee grievances, workplace discrimination and workplace harassment. General code of conduct and disciplinary management framework for misconduct, embodying the principles of natural justice and rule of impartiality are covered comprehensively. As organisations are made up of people who have motives, habits and weaknesses, people risks must be accorded importance and managed proactively. The last eight chapters focus on industrial relations: trade unions, union membership, union representation, union recognition, collective bargaining and industrial disputes and employment claims management, packed with lucid case examples and industry practices drawn from the authors' hands-on experiences.