Leistungsmessung stochastischer Dienstleistungsproduktionen

Marcel Rossmy

Format
Paperback
Publisher
Deutscher Universitatsverlag
Country
Germany
Published
23 August 2007
Pages
233
ISBN
9783835008618

Leistungsmessung stochastischer Dienstleistungsproduktionen

Marcel Rossmy

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Marcel Rossmy untersucht, wie stochastische Dienstleistungsproduktionen beurteilt werden koennen. Er analysiert bekannte Leistungsmessungsverfahren auf ihre Eignung zur Bewertung stochastischer Produktionen und entwickelt eine zweistufige Methodik auf Basis der Data Envelopment Analysis und der Erwartungsnutzentheorie.

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