Kundenbindung Im E-Commerce: Personalisierung ALS Instrument Des Customer Relationship Marekting

Ulrich Muller

Kundenbindung Im E-Commerce: Personalisierung ALS Instrument Des Customer Relationship Marekting
Format
Paperback
Publisher
Deutscher Universitatsverlag
Country
Germany
Published
28 July 2005
Pages
379
ISBN
9783824408184

Kundenbindung Im E-Commerce: Personalisierung ALS Instrument Des Customer Relationship Marekting

Ulrich Muller

This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.

Ulrich Muller weist nach, dass sich der Einsatz von Personalisierungstechnologien im E-Commerce positiv auf die Kundenbindung auswirkt, und zeigt, dass neben der Kundenzufriedenheit Faktoren wie Explorationsneigung, psychologische und soziale Wechselbarrieren sowie Verhaltenshabitualisierungen die Kundenbindung im E-Commerce determinieren.

This item is not currently in-stock. It can be ordered online and is expected to ship in 7-14 days

Our stock data is updated periodically, and availability may change throughout the day for in-demand items. Please call the relevant shop for the most current stock information. Prices are subject to change without notice.

Sign in or become a Readings Member to add this title to a wishlist.