Kalite Yoenetim Sistemlerinin Hastanelerin Performansı UEzerine Etkileri
Duygu Kırgın Toprak
Kalite Yoenetim Sistemlerinin Hastanelerin Performansı UEzerine Etkileri
Duygu Kırgın Toprak
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Gunumuzde oezel saglik kuruluslarinda oldugu gibi kamu saglik kurumlari da maliyetleri dusurmenin ve ciktilari iyilestirmenin zorlugu ile yuz yuzedir. Kamu saglik kurumlarinin bir yandan klinik kalitenin gelistirilmesi ve hizmete erisimin artirilmasi konularinda karsilastiklari baskilar, diger yandan maliyetlerin azaltilmasi ve rekabet gucunun artirilmasi konularinda karsilastiklari baskilar performansin izlenmesi ve oelculmesini zorunlu hale gerektirmektedir. Bu nedenle, kamu saglik kurumlari da son yillarda performanslarini surekli gelistirme amaciyla cesitli Kalite Yoenetim Sistemlerinden (International Organization of Standardization-ISO, Joint Commission InternationalJCI, European Foundation for Quality Management-EFQM, vb.) yararlanmaktadirlar. Bu calisma, Kalite Yoenetim Sistemi (KYS)‘ne sahip olmanin hastanelerin performanslari uzerine etkisini ortaya koymayi amaclamaktadir.
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