Customer Relationship Management Strukturiert Dargestellt: Prozesse, Systeme, Technologien

Joerg Schumacher,Matthias Meyer,Jrg Schumacher,Jarg Schumacher,Jorg Schumacher

Customer Relationship Management Strukturiert Dargestellt: Prozesse, Systeme, Technologien
Format
Hardback
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Country
Germany
Published
19 August 2003
Pages
328
ISBN
9783540412809

Customer Relationship Management Strukturiert Dargestellt: Prozesse, Systeme, Technologien

Joerg Schumacher,Matthias Meyer,Jrg Schumacher,Jarg Schumacher,Jorg Schumacher

This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.

Moderne Informations- und Kommunikationstechnologien schaffen die Voraussetzung, um individuell gestaltete Kunden-Anbieter-Beziehungen zu realisieren. Das Buch fuhrt fundiert in das Customer Relationship Management (CRM) ein und analysiert systematisch die CRM-spezifischen Basistechnologien, Prozesse und Systeme. Die anwenderorientierten Informationen helfen Unternehmen, durch Kundenorientierung ihre Kosten zu senken, Wettbewerbsvorteile zu gewinnen und neue Geschaftsfelder zu erschliessen.

This item is not currently in-stock. It can be ordered online and is expected to ship in 7-14 days

Our stock data is updated periodically, and availability may change throughout the day for in-demand items. Please call the relevant shop for the most current stock information. Prices are subject to change without notice.

Sign in or become a Readings Member to add this title to a wishlist.