This best-selling, comprehensive text is the go to book for newly appointed records managers, as well as experienced records and information management (RIM) professionals who want a review of specific topics; supervisors who oversee RIM functions; decision makers who develop strategies and tactics for managing information assets; and for students in RIM or allied disciplines, such as library science, archives management, information systems, and office administration. The third edition has been thoroughly updated and expanded to: Set the professional discipline of RIM in the context of information governance, risk mitigation, and compliance and indicate how it contributes to those initiatives in government agencies, businesses, and not-for-profit organizationsProvide a global perspective, with international examples and a discussion of the differences in records management issues in different parts of the worldIts eight chapters are practical, rather than theoretical, and reflect the scope and responsibilities of RIM programs inall types of organizations. Emphasizing best practices and citing relevant standards, these chapters focus on: The role of RIM as a business disciplineRecords retention schedule development and implementationRecords center operationsDocument imaging technologiesVital records program development and risk managementPhysical and electronic filing principles and methodsDigital document manageme