Communication

Roger Cartwright

Communication
Format
Paperback
Publisher
John Wiley and Sons Ltd
Country
United Kingdom
Published
13 December 2001
Pages
118
ISBN
9781841123646

Communication

Roger Cartwright

Fast track route to mastering all aspects of successful communication
Covers the key areas of communication, from knowing your audience to understanding body language, and from building networks of contacts to using stories
Examples and lessons from benchmark businesses, including American Express and The Body Shop and ideas from the smartest thinkers, including Naomi Klein, Richard Lewis and Frances Cairncross
Includes a glossary of key concepts and a comprehensive resources guide
Roger Cartwright is a consultant and author specializing in organizational behaviour, management, customer care and tourism. He is the author of over 20 books and has been responsible for the implementation of management development programs run in the US, Europe and India.

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