The STAR model integrates intelligent planning with proactive doing to allow peak performance. Planning involves defining and communicating a strong strategy and sound tactics, and doing is all about taking intelligent action and getting the desired results. Excelling in the processes of both planning and doing is what it takes to achieve STAR Performance.

This leadership process begins with a strategy that defines purpose, principles that establish the values that will govern our operation, and a vision for the future that inspires passion. It builds with a tactical plan that combines preparation, planning, and prioritization to set the course forward. Execution is achieved through action that involves practice, persistence in the face of adversity, and good old-fashioned perspiration. Finally, results are achieved and improved with patience, a focus on productivity, and honestly introspective probing that leads to corrective actions and improvements.

When all of these elements are in place, properly communicated, and focused on the same target, the result is continually improving performance that makes the team shine like the STAR they were meant to be.