I especially like the depth and breadth of the book and the willingness to address the complexity of conducting quality needs assessment. It is a book that students will continue to use as they move into the professional world for years to come.

-Ellen Darden, Concord University

This book takes the reader through the process of getting results utilized and then evaluating the needs assessment itself. The authors illuminate the pitfalls to avoid along the way. The text also explains where the techniques best fit into making utilization a reality.

Although this book can be used in a stand-alone fashion, it is part of the Needs Assessment KIT-five interrelated and sequenced books that take the reader through the needs assessment process (ISBN: 978-0-7619-2595-8).