Whether a construction project turns out to be successful or not has a lot to do with the clarity of the client’s objectives and how the client establishes and instils a culture throughout the project team. This book’s focus is on defining and exploring those attributes of clients or organisations which enable clear communication, and as a result help ensure the project’s success.

For senior construction professionals, this book explains how to approach key aspects of projects so that the client’s expectations can be anticipated and understood. It also provides information on how other parties can positively influence the outcome of the project and interact with their fellow stakeholders.

Commentaries on real life projects illustrate how this is achieved in practice, and common pitfalls are pointed out to help you avoid them. Drawing on almost 40 years’ UK and international experience of working on major construction projects in a variety of roles, the author provides clear insight into how to efficiently progress a project from inception through to completion. This is hugely valuable reading for client senior decision-makers, project managers, programme managers, design and construction leaders, and those studying all of these subjects.