This key textbook introduces students to the field of industrial and organizational psychology, explaining how industrial-organizational psychologists make work and working better. It explains how industrial-organizational psychologists help organizations hire the best people, make work safer and less stressful, and support managers and leaders to be more effective at leading others. It also describes how industrial-organizational psychologists work with organizations to embrace diversity in the workforce, design the physical work environment to best suit employees, and market their products and services to consumers.

Key features of this edition include:

Coverage of both the essential and traditional I/O topic areas such as job analysis, employee selection, and work motivation, as well as topic areas that are important in workplaces today such as stress and well-being, human factors, and preparing for jobs of the future. New or expanded coverage of teams in organizations, remote/hybrid work, quiet quitting, and diversity, equity, and inclusion issues, A streamlined methods chapter that focuses more on specific methods used by industrial-organizational psychologists, such as focus groups, surveys, and Gallup polls.

Rich with various pedagogical tools and real-world examples, the book will be of interest to undergraduate students in introduction industrial-organizational psychology or psychology of work behaviour courses.