Virtually all CEOs say the development of their companies’ middle managers is a critical success factor, but research indicates that only 28 percent of companies have a program in place that addresses their needs. To turn the tide, organizations need to support and develop middle managers so they can learn to become a new breed of leader–a change leader who knows how to connect, exercise influence, foster trust, and build commitment to a common purpose among far-flung work teams.

In Next Generation Leaders, you will learn the steps for finding, hiring, and developing engaged, entrepreneurial employees; effective leadership practices and tools for building high-performing teams; techniques for developing a trust relationship with each of your clients and company stakeholders; and ways to grow your business base by extending and expanding current revenue sources and by serving your current customers through enhanced customer intimacy.