Best Practice Guide for Customer Service Professionals

Stephanie E. Edwards

Best Practice Guide for Customer Service Professionals
Format
Paperback
Publisher
Customer Service Global
Country
United Kingdom
Published
1 June 2006
Pages
200
ISBN
9780954874414

Best Practice Guide for Customer Service Professionals

Stephanie E. Edwards

This 2nd Edition of the Best Practice Guide has been updated to meet all the knowledge requirements of the UK’s New National Occupational Standards for Customer Service. This is an excellent resource for the Customer Service Technical Certificates at Level 2.

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