The ‘Window of Certainty’ describes powerful processes that educational leaders can use to build the engagement, commitment and cohesion of their team. It provides school leaders with guiding principles for creating an effective and collaborative school culture. It thoughtfully explores the difference that these concepts make to the school workplace.

Using the metaphor of a ‘Window’ with four interactive frames, the authors describe the leadership actions and conversations that create a collaborative and effective school. The importance of balancing individual autonomy with collective purpose is thoroughly explained, with reference to research into the psychology of human behaviour and motivation.