Benchmarking Handbook
B. Andersen,P.-G. Pettersen
Benchmarking Handbook
B. Andersen,P.-G. Pettersen
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Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.
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