Company Success in Manufacturing Organizations: A Holistic Systems Approach
Ana M. Ferreras (National Academy of Sciences, Washington DC, USA),Lesia L. Crumpton-Young (Tennessee State University, Nashville, USA)
Company Success in Manufacturing Organizations: A Holistic Systems Approach
Ana M. Ferreras (National Academy of Sciences, Washington DC, USA),Lesia L. Crumpton-Young (Tennessee State University, Nashville, USA)
In the past, company success was typically measured by financial indicators. Lately though, non-financial measures such as employee morale have become popular. Although there are approaches that look into quantitative and qualitative performance measures affecting company success, none of them characterize it in a holistic way, combining all the critical performance measures. This book presents a multifaceted approach that prepares engineers and future organizational leaders/managers to measure, monitor, and predict company success in a more meaningful way.
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