At midnight on June 28, 1944 four well-armed civilians attempted a daring armed robbery of the $4,329,000 Camp Lejeune payroll being transported under heavy guard from the First National Bank…

From the authors of The Improvement Guide, The Health Care Data Guide, Quality Improvement Through Planned Experimentation, and Transforming Health Care Leadership.

Quality as an Organizational Strategy describes an approach…

Relational aggression expert Ludwig ( My Secret Bully ) acquaints readers with the damaging consequences of talking to others about someone else’s troubles in order to establish connection and gain…