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Big Data collected by customer-facing organisations - such as smartphone logs, store loyalty card transactions, smart travel tickets, social media posts, or smart meter readings - account for most of the data collected about citizens today. This book provides the first consolidated statement of the enormous potential of consumer data research.
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Big Data collected by customer-facing organisations - such as smartphone logs, store loyalty card transactions, smart travel tickets, social media posts, or smart meter readings - account for most of the data collected about citizens today. This book provides the first consolidated statement of the enormous potential of consumer data research.