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This work investigates the current state of selling, whether groceries, politicians, information or motorcars. Like no other phenomenon, retailization reflects the complexity and ubiquity of information flows, processes and convergence of media in the wired world. The authors explore the all-pervasive nature of the retail experience in the physical world, the virtual world - and in the peripheral spaces between the two. Companies interviewed include Asda, MOMA, The Tate Modern, Walmart, Sony, Habitat, Manchester United and Volkswagen; individuals include Naomi Klein, Tom Dixon, Benjamin Barber, Professor Bill Mitchell (Dean of Architecture at MIT), architects Jon Jerde, Rem Koolhas and Ben Van Berkel, and David Peek, psychologist behind the Bluewater shopping mall.
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This work investigates the current state of selling, whether groceries, politicians, information or motorcars. Like no other phenomenon, retailization reflects the complexity and ubiquity of information flows, processes and convergence of media in the wired world. The authors explore the all-pervasive nature of the retail experience in the physical world, the virtual world - and in the peripheral spaces between the two. Companies interviewed include Asda, MOMA, The Tate Modern, Walmart, Sony, Habitat, Manchester United and Volkswagen; individuals include Naomi Klein, Tom Dixon, Benjamin Barber, Professor Bill Mitchell (Dean of Architecture at MIT), architects Jon Jerde, Rem Koolhas and Ben Van Berkel, and David Peek, psychologist behind the Bluewater shopping mall.